👨‍💻Technical Requirements

To ensure a smooth user experience, efficient content management, and interactive customer support, the Roots platform will rely on a combination of front-end, back-end, and customer support technologies. The required technologies are as follows:

Codebase

Roots will be built using a microservice codebase.

Content

Content Display: For swift user experience, the following front-end technologies would be required:

• HTML

• CSS

• React

Content Entry: The following backend technologies would be required for effective content entry and management:

• Database management system (e.g., MongoDB)

• User authentication system (e.g., OAuth)

• Hosting service (e.g., AWS, Google Cloud)

• Cloud storage (e.g., AWS S3, Google Cloud Storage)

Customer Support: To provide an interactive customer support chatbot, the following technology stack would be used:

• The ROOTS chatbot will use Tiledesk's NLP engine to understand user intent, entities, and provide relevant responses based on context.

By using these technologies, Roots will be able to provide a seamless user experience, efficient content management, and interactive customer support.